Check the exchange before repeating an action
- Open Binance Futures and inspect current positions and recent orders for the symbol.
- Check whether an order filled, partially filled, remained open, was rejected or was canceled.
- Compare that state with MW Trader's active positions and execution records after the connection returns.
- If the two views disagree, avoid repeated close or start actions until the exchange state is clear; contact support with timestamps and non-secret order details if needed.
This matters most after a Close button reports a timeout. Repeatedly sending the same intent without checking Binance can create confusion or additional orders.
Where a failure can occur
The phone or browser, the website's API connection, the backend process, Binance's API and the network between them are separate components. A temporary browser failure may leave backend execution running. Conversely, a disconnected or invalid Binance key prevents new authenticated actions even if the website still loads.
MW Trader tracks connection readiness and reconciles bot-managed positions with Binance. A dashboard view may temporarily lag the exchange; Binance's position and order history are the place to verify what actually executed.
New entries versus existing positions
Pausing or stopping new entries is a control over future execution. It does not close an already open Futures position. If connectivity is uncertain, monitor existing positions directly in Binance and use the exchange's own controls when appropriate. Revoking a key also stops future access from that key but does not liquidate a position for you.
Recover the connection safely
- Refresh the dashboard once and allow its account state to reload.
- Use Setup's connection check rather than re-entering credentials blindly.
- If Binance reports an IP or permission error, compare its API Management settings with the current trusted server IP displayed in Setup.
- Never send the API secret or a verification code in a support message.
Read API key security for permission checks and How MW Trader Works for the normal execution flow.